Since the dawn of email, organizations have struggled with the way that users reply to emails. Confusion (or worse) occurs when emails include groups, CC, BCC, internal, and external recipients. Choosing to use "Reply All" may release confidential information to the wrong people or cause mail storms between senders and recipients – sometimes bringing email servers to their knees.
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What is Focused Inbox?
Focused Inbox is a feature that came from Microsoft acquisition of Acompli in December 2014. Focused Inbox has been a part of the iOS Outlook app since it was launched shortly after Acompli was brought into Microsoft.
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